Refund Policy

Returns

Our policy lasts 60 days (from the receipt of your order). If 60 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Non-refundable items:

• Gift cards

To complete your return, we require a receipt or proof of purchase.
Please do not return your purchase directly to the manufacturer.

Certain situations allow for partial refunds only (if applicable):

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Any item returned more than 60 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to confirm that we have received the returned item. We will also inform you of the approval or refusal of your refund.

If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain timeframe.

Late or missing refunds (if applicable)

If you haven’t received your refund yet, first check your bank account.

Then contact your credit card company. It may take some time before your refund is officially posted.

Next, contact your bank. There is often a processing delay before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at: info@spartaform.com

Exchanges (if applicable)

We only replace defective or damaged items. If you need to exchange an item for the same model, email us at info@spartaform.com (within 30 days of receipt) and we will send you a replacement free of charge.

If you wish to return the product (optional), we will refund the shipping costs.

Gifts

If the item was identified as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.

If the item wasn't identified as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send the refund to the gift giver, and they will be informed of your return.

Sale items (if applicable)

Only regular-priced items can be refunded. Unfortunately, sale items are not refundable.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance.