Privacy Policy

Last updated: September 11, 2024

This Privacy Policy describes how SpartaForm (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from spartaform.com (the "Site") or otherwise communicate with us in connection with the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, fulfill our legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details such as your name, address, phone number, and email.

• Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information such as your username, password, security questions, and other information used for account security purposes.

• Customer support information such as the information you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but it might prevent you from using or accessing these features.

Information We Collect Through Your Use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card, billing address) to process your payments and fulfill your orders.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, and Cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below titled "Third-Party Websites and Links."

How We Use Your Personal Information

We use your personal information to provide you with the Services to fulfill our contract with you, including to process your payments, fulfill your orders, send notifications relating to your account, purchases, returns, or other transactions, create and manage your account, arrange for shipping, and facilitate returns and exchanges.

We also use your information for marketing and advertising, to send you promotional communications, and to display advertisements tailored to your preferences.

For security and fraud prevention, we use your information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity.

We may also use your information to improve the Services, provide effective customer support, and respond to your inquiries.

Cookies

Like many websites, we use Cookies to enhance and optimize our Services. You can choose to disable Cookies through your browser settings.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties to perform a contract, fulfill a legal obligation, or for legitimate purposes, such as:

• Vendors acting on our behalf (IT, payment, shipping services).

• Business and marketing partners.

• Affiliates and members of our corporate group.

Security and Retention of Your Information

We implement security measures to protect your personal information, but no method is perfectly secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, deletion, correction, or portability of your data.

Privacy Protection and SMS Marketing Terms

We highly value your privacy and the information you agree to share in connection with our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned cart reminders), SMS promotional offers, and transactional messages, including requests for product or service reviews.

Consent and opt-in data for text messaging will not be shared with any third parties, except with our messaging partners, and solely for the purpose of enabling and operating our text message program.

Our website uses cookies to keep track of items added to your shopping cart, including when you abandon your checkout process. This information is used to determine when to send cart reminder messages via SMS.

If you have already set up your Terms of Service and Privacy Policy, please ensure they include all the elements mentioned above.

These elements are essential for creating and implementing your Terms of Service and Privacy Policy for SMS marketing on Shopify. Feel free to consult our knowledge base for more helpful articles, or contact us if you have any questions or comments.

Complaints

For any complaints or questions regarding this Privacy Policy, please contact us at info@spartaform.com.